Emirates Central Cooling Systems Corporation (Empower) has announced unprecedented financial achievements for the fiscal year 2025, cementing its position as the global leader in district cooling services. The Dubai-based powerhouse reported a remarkable 10.5% surge in net profit, reaching Dh1.004 billion, while revenue grew by 4.9% to Dh3.419 billion, establishing new benchmarks in the industry.
The company’s exceptional performance was fueled by strategic network expansion and substantial customer growth, with operational metrics reaching historic highs. Connected capacity soared to 1.7 million refrigeration tonnes, while contracted capacity approached the 2 million RT milestone through 186 new contracts secured during the year. Empower’s portfolio now encompasses 1,747 buildings across Dubai, with its distribution network extending beyond 430 kilometers of infrastructure.
Financial indicators demonstrated robust health across all parameters. EBITDA climbed 6.2% to Dh1.649 billion, while pre-tax profit mirrored the net profit growth at 10.5%, reaching Dh1.103 billion. The company distributed Dh875 million in dividends to shareholders through equal payments in April and October.
CEO Ahmad Bin Shafar attributed this success to the company’s resilient business model and strategic long-term vision. ‘Our record-breaking performance underscores the scalability of our operations and the effectiveness of our disciplined expansion approach,’ he stated. ‘We’ve simultaneously advanced our digital transformation initiatives while supporting Dubai’s sustainability objectives.’
Customer engagement reached new heights with 156,000 accounts, representing a 26% increase in new registrations. Digital transformation efforts yielded significant results, with 979,051 online bill-payment transactions processed—a 10% increase from 2024—and 46,876 No Objection Certificate applications approved through digital channels.
The company’s expansion included major project wins such as The Island development with Wasl (23,853 RT), Uptown Dubai’s next phase with DMCC (24,675 RT), Palm Gateway (9,470 RT), and Al Habtoor Tower’s first phase (7,200 RT). Operational milestones included the commissioning of the Deira Waterfront plant (39,000 RT) and progress on facilities in Al Sufouh 2, Jumeirah Village, and Dubai Science Park.
Recognition came through multiple international awards at IDEA 2025, LEED Gold certification for the DLRC plant, and ESG accolades from Dubai Chamber and MAJRA, reinforcing Empower’s commitment to environmental stewardship and sustainable development practices.