Air India has confirmed significant operational disruptions affecting its check-in systems at multiple airports nationwide. The airline attributed the technical failure to a third-party service provider, resulting in substantial delays across its flight network.
In an official statement released Tuesday evening, the carrier acknowledged the system-wide outage while withholding specific details regarding the root cause. The airline confirmed that restoration efforts are currently underway but warned passengers that flight delays would persist until full operational normalization is achieved.
Travelers were advised to verify their flight status before heading to airports and allocate additional time for check-in procedures. Air India’s ground teams are implementing manual processing protocols to mitigate the impact on passenger travel experience.
The technical disruption represents one of the most significant system failures affecting Indian aviation infrastructure recently, highlighting the industry’s dependence on third-party technological solutions. Aviation experts note that such system-wide outages can create cascading effects throughout airline operations, potentially affecting aircraft rotations and crew scheduling.
Air India’s communication emphasized their commitment to resolving the situation promptly while maintaining transparency with affected passengers. The airline has not provided an estimated timeline for complete system restoration but assured travelers that alternative measures are being implemented to minimize inconvenience.