No passports, queues: Dubai plans ‘red carpet’ airport experience at Al Maktoum

Dubai Airports is set to revolutionize air travel with its ambitious ‘red carpet’ experience at Al Maktoum International Airport (DWC), eliminating traditional hassles such as passport checks, queues, and check-in desks. This initiative, announced by Ismail Polat, Senior Vice President for Development at Dubai Airports, aims to create a seamless and frictionless journey for passengers. The concept builds on the success of a ‘smart corridor’ at Dubai International Airport (DXB), where travelers can clear immigration in just six seconds using facial recognition technology, even during peak seasons. The new system integrates data from seven agencies to ensure security while maintaining a smooth passenger experience. By the early 2030s, all operations from DXB will transition to DWC, which will feature a Dh128-billion passenger terminal capable of handling 260 million passengers annually. The project leverages advanced AI and predictive systems to anticipate passenger needs and optimize airport processes. Polat emphasized that the focus is on creating a personalized and curated experience for each traveler, rather than imposing standardized procedures. This innovative approach underscores Dubai’s commitment to setting new benchmarks in aviation and enhancing global travel standards.