In a significant milestone for digital healthcare in the UAE, myAster, the innovative health and wellness platform by Aster DM Healthcare, has reached over 5 million users within just three years of its launch. This achievement underscores the region’s accelerating shift towards digital-first healthcare solutions, where patients increasingly turn to online platforms for medical, wellness, and beauty services. Launched in 2022, myAster has become a cornerstone of the UAE’s healthcare ecosystem, offering seamless access to 7 hospitals, 72 clinics, and more than 680 doctors across 30 specialties. The platform has facilitated over 50,000 video consultations, enabling users to connect with general physicians in as little as 10–15 minutes, reflecting the growing demand for convenience and efficiency in healthcare delivery. Beyond traditional medical services, myAster has expanded into homecare, offering physiotherapy, IV drips, and nurse visits, while its “Lab on App” feature consolidates prescriptions, lab reports, and radiology results. The platform’s Health Profile tool empowers users to monitor critical health metrics such as blood pressure, glucose levels, and risk factors like smoking and hypertension. myAster has also tapped into the UAE’s thriving wellness and beauty market, providing thousands of skincare products, including popular K-Beauty items, and an AI-powered skin analysis tool that delivers personalized recommendations based on 18 skin metrics and environmental factors. Its 24/7 express delivery service, available in five Emirates, ensures products reach users within 90 minutes. With its recent expansion into Saudi Arabia, featuring Arabic voice input and generative AI capabilities via Google Cloud, myAster is poised to replicate its success across the GCC. Aster DM Healthcare, which operates 15 hospitals, 124 clinics, and 333 pharmacies across the region, is leveraging myAster to bridge its physical and digital offerings. As the UAE continues to invest in health tech and patient-centric care, platforms like myAster are set to redefine the future of healthcare delivery in the region.
myAster hits 5 million users as UAE’s healthcare market embraces digital shift
