In a groundbreaking development for digital payments, Visa has partnered with Abu Dhabi’s leading real estate developer Aldar to launch the region’s first fully voice-enabled AI agentic payment system. This landmark implementation of Visa Intelligent Commerce technology enables customers to complete real estate service charge payments through conversational AI interfaces on both the Live Aldar mobile application and corporate website.
The innovative system, which went live with its first successful transaction using an Emirates NBD Darna Visa Credit Card, represents a significant advancement in autonomous payment technology. Customers can now authorize AI agents to handle routine financial transactions through a secure, consent-based process that confirms details and executes payments within seconds while maintaining full transparency and user control.
This initial deployment focuses specifically on property service charges, with plans to expand functionality across additional payment categories throughout 2026. The integration leverages Visa’s Token Management Service to ensure maximum security through credential tokenization, protecting sensitive financial information while enabling AI-initiated transactions.
Harry Nakichbandi, Aldar’s Chief Digital Officer, emphasized the customer-centric nature of the innovation: ‘By combining our AI agent with Visa’s intelligent commerce platform, we’ve transformed routine payments into secure, instantaneous experiences that build trust while removing friction from financial interactions.’
The collaboration represents a strategic move toward autonomous commerce in the Middle East, with Visa’s Senior Vice President Godfrey Sullivan noting the implementation demonstrates how trusted, secure agent-initiated transactions can handle routine financial tasks on behalf of cardholders. Emirates NBD’s involvement further strengthens the ecosystem, extending the bank’s tokenized digital payment capabilities into this new era of agentic commerce.
This pioneering initiative positions the UAE at the forefront of AI-powered financial services innovation, potentially setting new standards for convenience and security in digital transactions across the real estate sector and beyond.