TikTok’s newly established US ownership entity has issued a formal apology to users following widespread technical issues that plagued the platform over the weekend. TikTok USDS Joint Venture LLC, the newly formed organization overseeing American operations, confirmed the problems stemmed from a power outage at a US data center affecting multiple applications under their management.
According to outage monitoring service Downdetector, the platform received over 663,000 problem reports from US users between Saturday evening and Monday. Users reported persistent issues including repetitive content appearing in ‘For You’ feeds, incomplete content display, and newly uploaded videos receiving zero views. The technical difficulties persisted into Monday, affecting users across different time zones.
The technical disruption sparked speculation among users regarding potential connections to TikTok’s recent ownership restructuring. The platform’s new organizational framework resulted from a finalized agreement last Thursday that secured TikTok’s continued operation in the United States under revised ownership conditions.
Oracle Corporation, TikTok’s US data center partner and minority stakeholder in the new venture with a 15% ownership share, declined to comment on the specific outage. The cloud computing giant has assumed expanded responsibilities under the new arrangement, including algorithm inspection and retraining for the US version of TikTok, along with comprehensive user data security management previously initiated under Project Texas.
Concurrent technical issues were also reported with CapCut, TikTok’s affiliated video editing application, indicating broader infrastructure challenges. Users expressed frustration across social media platforms, with many reporting inability to access creator tools and revenue analytics features alongside visibility problems with their content.
The company stated via social media platform X that they are ‘working with our data center partner to stabilize our service’ and expressed hope for a swift resolution. The incident represents the first major technical challenge for the newly structured US operation since its formal establishment.