At the prestigious GITEX Dubai 2025 event, Giga Computing Technology Co., Ltd., a leading Taiwanese technology firm, and KERNO Enterprises FZE, a prominent UAE-based company, unveiled a groundbreaking regional service partnership. This collaboration marks a significant step forward in their shared mission to enhance technological and service excellence across the GCC region. Under the newly signed agreement, KERNO has been appointed as the official service center for GIGABYTE server products in the GCC, solidifying its role as a trusted partner for Giga Computing. This partnership reflects both companies’ commitment to delivering world-class professional support and advancing regional technology independence. KERNO’s local Arabic-speaking team of engineers, trained and certified by Giga Computing, will manage all after-sales, RMA, and mission-critical service requests. Customers can now access 24/7 support through a dedicated web platform, ensuring faster turnaround times and flexible service options, including remote troubleshooting and on-site interventions. The collaboration aligns with the UAE’s “Make it in the Emirates” strategy, promoting local manufacturing and service ecosystem growth. Paul Smirnov, deputy COO at KERNO Enterprises, emphasized the significance of the partnership, stating that it underscores KERNO’s capability to provide world-class services with local expertise. Jay Lee, managing director for the Middle East at Giga Computing, highlighted the benefits of faster and more reliable customer support through this alliance.
Giga Computing and KERNO Enterprises announce regional service partnership at GITEX Dubai 2025
