In a significant corporate social responsibility initiative during the holy month of Ramadan, UAE-based mobility platforms Careem and Hala have unveiled a comprehensive support program for their workforce. The companies have introduced a limited-time ‘tip matching’ feature that will effectively double gratuities for all delivery riders and taxi drivers operating across the Emirates.
The innovative program, active from February 18 through March 19, 2026, will match all customer tips of Dh10 or higher, substantially increasing earnings for the platform’s contracted workers. To access this benefit, customers must utilize the latest version of the Careem application when booking rides through Careem or Hala Taxi services, or when placing orders via Careem Food, Quik, Shops, or Box.
Beyond the financial component, the initiative includes a substantial meal program that will provide daily Iftar provisions to all drivers and delivery personnel throughout Ramadan. This ensures that those breaking their fast while working can enjoy nutritious meals during this sacred period.
The technological infrastructure guarantees that 100% of tips—including the matched amounts—are immediately transferred to the workers’ Careem Pay accounts, enabling instant access to funds and seamless bank transfers.
Testimonials from long-serving drivers highlight the transformative impact of gratuities. Muhammad Shahbaz, a five-year veteran from Gujarat, Pakistan, emphasized how tips directly contribute to family welfare, including housing construction and children’s education. Similarly, Adeel Muhammad, with seven years of service from Punjab, Pakistan, noted how accumulated tips have enabled him to build a two-story home, educate his four children, and support his mother’s medical needs.
This initiative represents one of the most substantial driver support programs launched in the UAE’s gig economy during Ramadan, combining immediate financial benefits with essential sustenance support.