Moscow businesses struggle as Russia restricts cellphone internet services

Central Moscow experienced widespread mobile internet disruptions on Friday, with foreign websites becoming largely inaccessible amid ongoing connectivity issues that have plagued the Russian capital for over a week. The digital blackouts have severely disrupted daily life for millions of residents and delivered significant financial blows to businesses dependent on cellular internet services.

Russian officials maintain these restrictions constitute essential security protocols to counter potential Ukrainian drone assaults. However, numerous technology analysts speculate the measures may serve as preliminary testing for a broader initiative to isolate Russian citizens from the global internet, should Kremlin leadership pursue such action.

The intermittent shutdowns, previously documented across multiple Russian regions for several months, have driven some Moscow inhabitants to resurrect obsolete communication devices including walkie-talkies, pagers, and offline media players. These developments represent just one facet of comprehensive governmental efforts to tighten control over digital spaces, combining restrictive legislation, platform bans, and advanced traffic monitoring technologies.

Since President Vladimir Putin initiated military operations in Ukraine in February 2022, Russia has systematically blocked major social media platforms including Twitter, Facebook, and Instagram. Last year witnessed additional restrictions imposed on widely-used messaging applications WhatsApp and Telegram. Concurrently, authorities have aggressively promoted MAX, a state-sponsored messenger application that critics characterize as a surveillance mechanism.

The connectivity issues, initially reported on Moscow’s outskirts on March 5, expanded to encompass the city center earlier this week. During these outages, even government-approved Russian websites and services designated for “white lists” experienced functionality problems, including essential banking services and taxi applications.

While broadband-connected establishments and residences remain unaffected, businesses relying exclusively on mobile internet have suffered substantial losses. Cafés, restaurants, and retail outlets reported payment system failures, while ATMs and parking meters ceased operation. Taxi services resorted to telephone bookings and cash transactions during connectivity lapses.

At peak disruption periods, both internet connectivity and cellular voice services were completely suspended. Earlier this week, members of Russia’s parliament reported near-total mobile internet blackouts within their legislative building located mere hundreds of meters from Red Square.

Business daily Kommersant estimated financial losses to Moscow enterprises between 3-5 billion rubles (approximately $38-63 million) during five days of shutdowns, with some projections substantially higher. Retailers noted surging demand for alternative communication devices including pagers, portable radios, landline telephones, and media players.

Kremlin spokesperson Dmitry Peskov defended the measures as operating in “strict conformity with the law” and necessary for citizen protection. Newly enacted legislation mandates Russian internet providers implement mobile shutdowns when authorities declare security necessities. Peskov attributed the timing to Ukraine’s “increasingly sophisticated methods of attack” requiring advanced countermeasures, while promising unspecified business compensation for resulting losses.