Indian aviation regulator DGCA (Directorate General of Civil Aviation) has confirmed that IndiGo, the country’s largest carrier, has committed to restoring full operational capacity by February 10th following massive flight disruptions that stranded thousands of passengers. The airline has formally requested regulatory relief from certain provisions within the newly implemented pilot duty time limitations that triggered the crisis.
In an unprecedented admission, IndiGo acknowledged through DGCA channels that the operational meltdown resulted primarily from ‘strategic misjudgment and planning deficiencies’ during implementation of the second phase of revised pilot duty regulations. The carrier failed to adequately adjust its roster management systems to accommodate the new government-mandated rest requirements for aviators.
India’s Civil Aviation Ministry has expressed serious concern regarding the extensive cancellations, with ministerial officials reportedly conveying strong dissatisfaction with the airline’s crisis management approach. The disruptions persisted through Thursday, marking the third consecutive day of travel chaos affecting the nation’s busiest airline.
The situation highlights the complex balance between regulatory safety measures and operational practicality within the rapidly expanding Indian aviation market. Industry analysts note that the outcome of IndiGo’s request for regulatory flexibility could set important precedents for how aviation authorities enforce safety protocols while maintaining industry stability.