Jenny Jang, who moved to the United States from South Korea at the age of six, faced significant challenges navigating her educational and professional environments as a minority. Unable to seek guidance from her parents, Jang turned to mentorship from external sources. Now based in Atlanta and employed at an international elevator company, Jang spearheaded the establishment of business resource groups in North America. These groups, designed to foster diversity and inclusion, provide employees with a platform to connect and share experiences around shared identities or themes. The first group, focused on women employees, attracted 500 members within three years, offering discussions on balancing family and career in a male-dominated industry. Subsequent groups catered to veterans and military families, creating safe spaces for employees to share their experiences. Employee resource groups (ERGs), which originated in corporate America in the 1970s to address racial, gender, and sexual orientation tensions, have since expanded to include other affiliations such as caregiving, mental health, neurodiversity, and generational divides. Critics argue that ERGs may create divisions and provide unfair advantages, prompting some companies to revise their purpose and scope. The future of ERGs faces additional uncertainty due to executive orders aimed at curtailing diversity, equity, and inclusion programs. Legal guidance from the Equal Employment Opportunities Commission emphasizes that ERGs must be open to all employees to avoid unlawful segregation. Proponents highlight the benefits of ERGs, including community building, leadership development, and enhanced employee engagement. Experts recommend starting ERGs by identifying a shared experience, securing senior leadership sponsorship, and demonstrating the group’s impact on employee retention and organizational goals. Despite challenges, ERGs remain vital for underrepresented communities, offering support, connectivity, and advocacy.
Community, mentors and skill-building: Experts weigh the role of employee resource groups
