Canada Post is on strike. What this means for your mail

Canada’s postal services have come to a standstill as thousands of postal workers initiated a nationwide strike on September 25, protesting sweeping reforms authorized by the federal government. The reforms, aimed at stabilizing the financially struggling Canada Post, include phasing out door-to-door delivery for approximately four million households, reducing delivery days, and closing rural post offices. These measures, expected to be implemented over nearly a decade, have sparked outrage from the Canadian Union of Postal Workers (CUPW), which labeled the changes as a ‘direct assault’ on public postal services and unionized jobs. The strike has left millions of Canadians without mail and parcel deliveries, with Canada Post suspending service guarantees and halting new item acceptance. However, essential services such as social security cheques and passport applications remain operational. This strike follows a similar walkout in November 2024 over unresolved pay and working conditions, which ended only after federal intervention. Canada Post, facing a financial crisis with a projected loss of C$1.5 billion this year, has warned that the strike will exacerbate its economic woes. The postal service, once a dominant player in parcel delivery, has seen its market share plummet from 62% in 2019 to 24% in 2023, driven by declining letter mail volumes and competition from private couriers. While CUPW advocates for diversifying revenue streams, such as offering banking and insurance services, Canada Post insists on focusing on core operations, including expanding parcel delivery. The ongoing dispute highlights the challenges of modernizing a traditional public service in an increasingly digital and competitive landscape.