Dubai Police answers over 99% of emergency calls in under 10 seconds

Dubai Police has demonstrated exceptional emergency response capabilities during the fourth quarter of 2025, handling over 1.46 million emergency calls through their advanced command-and-control center. The department achieved a remarkable 99.5% response rate within 10 seconds, representing a substantial improvement from the 91.1% rate recorded during the same period in 2024.

The operational excellence extended beyond call response times, with security coverage reaching 99.54% across all designated areas—a significant increase from the 98.01% coverage achieved in Q4 2024. This enhancement underscores the department’s sophisticated operational planning and adaptability to diverse emergency scenarios, including adverse weather conditions and disaster situations.

Despite a considerable increase in call volume, Dubai Police maintained one of the world’s fastest emergency response standards, reflecting their commitment to public safety and continuous service improvement. The data highlights the effectiveness of their strategic preparedness measures and technological infrastructure in ensuring rapid emergency assistance for Dubai residents and visitors.

The performance metrics establish new benchmarks for emergency response services globally, positioning Dubai as a leader in public safety innovation and operational efficiency within law enforcement agencies.