Across the United Arab Emirates, a robust network of volunteer organizations operates as a first line of defense when extreme weather disrupts daily life. These dedicated groups mobilize swiftly during emergencies, providing critical assistance that ranges from guiding stranded motorists through flooded roads to rescuing vehicles trapped in waterlogged areas.
The recent heavy rainfall that affected various UAE regions in April 2024 demonstrated the crucial role these volunteers play. As commuters struggled and vehicles stalled across inundated roadways, teams worked tirelessly through the downpour, assisting motorists, helping workers reach safety, and ensuring no one remained stranded for extended periods.
At the forefront stands the Model Service Society (MSS) Dubai, an organization with over three decades of community service experience. Operating across multiple fronts including emergency relief, job placement support, and welfare initiatives, MSS embodies a philosophy of consistent, organized, and compassionate service. According to Chairman Faiyaz Ahmed, their strength lies in their people: “Our volunteers do not wait for recognition. They step forward because they believe helping others is a responsibility.”
The significance of their work has received official recognition. MSS was recently honored with the prestigious Ethraa Gold Award by Dubai’s Community Development Authority, placing it among the top-performing social service organizations in the emirate. This acknowledgment reflects the society’s transparency, accountability, and substantial community impact.
Complementing these efforts, other organizations like the Iman Cultural Center have demonstrated similar commitment. During recent flooding in Sharjah and Dubai, approximately 50 of their volunteers mobilized to assist the public. Beyond traffic management and vehicle recovery, they distributed essential supplies including drinking water and fruits to affected workers and motorists.
As Hameed Yasin of the Iman Cultural Center emphasized: “When people are in distress, the least we can do is stand beside them, offer help, and ensure no one feels alone during an emergency.” This sentiment captures the essence of a volunteer network that has become integral to the UAE’s emergency response infrastructure, providing both practical assistance and psychological reassurance during times of crisis.