India ready to change mandatory government phone app order after outcry

The Indian government has signaled willingness to amend its controversial directive requiring smartphone manufacturers to pre-install a state-developed cybersecurity application on all devices. Communications Minister Jyotiraditya M. Scindia announced Wednesday that authorities are “ready to make changes to the order based on the feedback we receive,” marking a significant shift in position following widespread criticism.

The original mandate, issued confidentially to major technology companies including Apple, Samsung, and Xiaomi, required pre-loading of the ‘Sanchar Saathi’ (Communication Partner) application on all new devices within 90 days. While government officials maintain the app serves exclusively to track and block stolen phones, privacy advocates and opposition leaders have raised substantial concerns about potential surveillance capabilities and data privacy implications.

Opposition Congress party leader Randeep Singh Surjewala formally challenged the directive in parliament, questioning the legal authority for “mandating a non-removable app” and warning that such compulsory installation could create “a backdoor, thereby absolutely compromising the data and privacy of the user.” The notice demanded transparency regarding independent cybersecurity audits and safeguards against misuse.

Technology companies have expressed reservations about the requirement, with Apple reportedly planning to convey its concerns to Indian authorities. Industry sources indicate the company does not comply with similar mandates globally due to privacy and security implications for its iOS ecosystem.

The controversy has dominated Indian media coverage, with major newspapers including The Indian Express and Times of India publishing critical editorials. The Times of India editorial specifically called for withdrawal of the order, stating that “phones are our private space and one mandatory intrusion by government raises fears of more in the future.”

This represents the second significant privacy-related challenge for Prime Minister Narendra Modi’s government, following similar concerns about a COVID-19 contact tracing app in 2020 that was ultimately made voluntary after public opposition. Despite the controversy, downloads of the Sanchar Saathi app have increased recently, with market intelligence firm Sensor Tower reporting a 13% daily increase to approximately 78,000 downloads on Monday.

The situation bears resemblance to Russia’s approach, where authorities mandated pre-installation of state-backed applications on mobile devices. As the debate continues, all parties await the government’s proposed modifications to address the mounting privacy and implementation concerns.