A sweeping software recall affecting approximately 6,000 Airbus A320 family aircraft has triggered significant travel disruption across Asia and beyond, forcing airlines to scramble for solutions during one of the year’s busiest travel periods. The unprecedented recall, issued to 350 operators worldwide, represents one of the largest in Airbus’s 55-year history and impacts more than half of the global A320 fleet.
The technical directive mandates carriers to address a software glitch affecting elevator and aileron control systems on A319, A320, and A321 models before returning aircraft to service. While the fix primarily involves reverting to earlier software versions and is considered relatively straightforward, the sheer scale of affected aircraft has created operational chaos for airlines.
Asian carriers have been particularly hard hit given the A320’s dominance as the backbone of regional short-haul aviation. India’s aviation regulator confirmed 338 Airbus aircraft required attention, with IndiGo completing resets on 143 of its 200 affected jets and Air India addressing 42 of its 113 impacted aircraft. Both carriers warned passengers of potential delays and rescheduled flights.
Japanese aviation faced substantial disruption with ANA Holdings canceling 65 flights on Saturday and anticipating further Sunday disruptions. Nationwide, 95 flights were canceled according to NHK broadcasts. Taiwan’s Civil Aviation Administration estimated two-thirds of the island’s 67 A320 and A321 aircraft required inspections.
The recall’s ripple effects extended globally with American Airlines reporting 340 of its 480 A320 aircraft needed remediation. Colombian carrier Avianca took the drastic step of suspending ticket sales through December 8 as the recall affected over 70% of its fleet. Australian, European, and South Korean carriers also reported varying levels of impact.
Industry sources indicate the recall was triggered by an October 30 incident involving a JetBlue flight from Cancun to Newark that experienced a sharp altitude loss, resulting in passenger injuries. Aviation regulators worldwide have followed the European Union Aviation Safety Agency’s directive mandating corrections before resumed operations.