The Shanghai Metro has taken a significant step forward in modernizing its ticketing system by expanding its pilot program for automated ticket vending machines that issue paper QR code single-journey tickets. This innovative approach replaces the traditional IC cards, which required passengers to return them upon exit, with paper tickets that feature QR codes. These tickets provide essential details such as fare amount, purchase date, and station information, offering a more convenient and efficient travel experience. The new system, initially introduced at People’s Square station two years ago, is now being gradually rolled out across various stations in the network. Station manager Cui Junjie at Oriental Sports Center station highlighted the system’s improved functionality, noting its sleek design and enhanced responsiveness in screen operation and cash handling. The machines accept both cash and online payments, catering to diverse passenger preferences. Since their trial launch on August 1, the machines have been issuing an average of 65 paper tickets daily. While some elderly passengers have faced initial challenges with the payment process, particularly when scanning QR codes, the overall feedback has been positive. Concerns about the environmental impact of non-recyclable paper tickets have been addressed by Shanghai Metro officials, who emphasize the system’s operational efficiency. The fare structure remains unchanged, with pricing based on travel distance, and tickets are valid only on the day of purchase for a single journey. Unlike traditional tickets, which had to be inserted and collected at exit gates, passengers can now keep these paper tickets as souvenirs, adding a personal touch to their travel experience.