Hamad AlShehhi’s career trajectory is a testament to determination and ambition. Starting as a station agent at Dubai Metro, he has risen to become one of the UAE’s first senior Emirati rail operators, breaking barriers in a highly technical field. His journey began shortly after completing national service, when he noticed the lack of Emirati representation in specialized train operations. Motivated by this gap, Hamad resolved to become the first Emirati duty manager in train control. His dedication led him to master complex rail systems, gain trust, and eventually take on the responsibility of operating depot trains—a role rarely entrusted to newcomers. After a year without operational errors, he advanced to mainline operations, becoming a certified trainer and assessor. Today, Hamad serves as a senior controller in the Operations Control Centre, mentoring 14 national employees, including five Emirati women. His achievements have been recognized at the Nafis Awards, where he won second place in 2024 and first place in the Specialized Jobs category in 2025. Hamad’s story was shared during the graduation ceremony for participants of Ras Al Khaimah’s “Estaed” programme, an initiative aimed at upskilling Emirati talent for the modern workplace. Dr. Tamer Elkordy, a training expert, emphasized the importance of emotional intelligence in the programme, which focuses on shifting mindsets and building competencies. Participants like Ayman Ahmed and Aisha Nasser Al Teneiji highlighted the programme’s impact on their confidence, communication skills, and job readiness. The “Estaed” programme, organized by the Human Resources Department in collaboration with institutional partners, offers training in technical skills, professional communication, emotional intelligence, data analysis, artificial intelligence applications, and English language proficiency. It reflects Ras Al Khaimah’s commitment to equipping Emirati talent with contemporary skills and fostering professional growth.
Selling Nol cards, running Dubai Metro: Meet one of UAE’s first senior Emirati rail operators
