One-step renewal: UAE combines passport, Emirates ID updates in new service

The United Arab Emirates has introduced a groundbreaking administrative reform that merges passport and Emirates ID renewal processes into a single streamlined service. This transformative initiative, launched by the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP), represents a significant advancement in digital governance and citizen convenience.

Under the newly implemented system, Emirati citizens can now simultaneously renew both critical identification documents through the UAEICP smart application. This integrated approach eliminates the previously separate renewal procedures that often resulted in mismatched expiration dates and administrative complications. The innovation directly addresses one of the most frequent concerns raised by residents during the government’s ‘Zero Bureaucracy Expo’ earlier this year.

The technical implementation allows citizens whose passports have expired and whose Emirates IDs are within six months of expiration to renew both documents on a single application page. This consolidation transforms what was once a fragmented process involving multiple forms and payment procedures into a seamless, unified transaction. Users can now review personal data, submit applications, and complete payments for both documents in one efficient digital session.

Beyond individual convenience, the UAEICP application serves as a comprehensive family management portal where citizens can handle all passport and identity documentation for entire households. This development exemplifies the government’s commitment to its ‘Zero Bureaucracy’ initiative, which aims to eliminate unnecessary administrative barriers and create more efficient public services.

Officials noted that this enhancement evolved from citizen feedback into a comprehensive smart solution, demonstrating the government’s responsive approach to public service innovation. The system ensures synchronization between these essential documents, preventing the administrative confusion that previously resulted from staggered renewal schedules.