In a remarkable display of courage amid one of Hong Kong’s deadliest residential fires in over seven decades, a newly arrived Filipina domestic worker has been nationally recognized for her heroic actions. Rhodora ‘Jackie’ Alcaraz, aged 28, successfully safeguarded her employer’s three-month-old infant and elderly mother while trapped within a smoke-engulfed apartment at Wang Fuk Court, mere hours after commencing her duties.
The catastrophic blaze, which claimed at least 151 lives and left over 40 individuals missing, occurred last Wednesday. Among the confirmed fatalities are nine Indonesian domestic workers and one Filipino, highlighting the significant vulnerability of migrant workers in high-density urban environments.
Alcaraz’s harrowing experience unfolded through panicked audio messages sent to her sister during the incident, which subsequently circulated widely across social media as relatives and former employers desperately sought information on her whereabouts. In these recordings, she expressed extreme physical distress, stating, ‘I’m feeling very weak. I can’t breathe,’ between sobs.
Her valiant efforts have drawn commendation from highest levels of the Philippine government. Senator Imee Marcos, sister of the nation’s president, personally visited Alcaraz in hospital, proclaiming on social media: ‘I salute you, Rhodora, and all overseas foreign workers who continue to sacrifice for their families even while far from home.’ The government’s Overseas Workers Welfare Administration further celebrated her as ‘a true modern-day hero and a model of compassion and courage of Filipinos in a foreign land.’
This incident has intensified focus on the critical yet often undervalued contributions of Hong Kong’s estimated 368,000 foreign domestic helpers, who constitute nearly ten percent of the city’s workforce. Primarily originating from the Philippines and Indonesia, with growing numbers from Bangladesh, Myanmar, and Thailand, these workers frequently endure cramped living conditions and modest wages while providing essential caregiving services in one of the world’s most expensive cities.
Alcaraz’s personal narrative reflects broader socioeconomic patterns driving overseas employment. Hailing from a family of eight siblings with a fisherman father, she previously worked two years in Qatar before transitioning to Hong Kong in pursuit of better remuneration to support her family. Her former employer, Rhoda Lynn Dayo, attested to her exceptional dedication, noting: ‘The way she cared for the kids was different — there was real love… I don’t doubt that she would put her life on the line for the child she was caring for.’
Following rescue operations, Alcaraz, the infant, and the elderly woman were all hospitalized. While the helper has been discharged, the other two remain under intensive care in stable condition, according to employer Kanon Chung’s social media updates.